Buying a Gift?
About Gift Cards
We offer eGift Cards and physical gift cards sent by mail. Gift Cards can be purchased here, and are available in any amount between R500 – R5,000 ZAR. Gift cards can be used in our TSL stores located within South Africa.
eGift Cards are sent to the email address of your choice within 24 hours of being ordered. The email will include the email address the eGift Card was sent to. Don't want to send it right away? You can also choose a future date for delivery by contacting customer service!
Physical Gift Cards
Physical gift cards are issued in ZAR and will be mailed to the gift recipient using the method selected at checkout. If you reside outside of Cape Town, an E-gift card is recommended (physical gift cards can only be used in stores).
How To Use Your Gift Card
eGift Cards, physical gift cards, and store issued gift cards are redeemable at our TSL store locations. If you would like to use your E-gift card online, please email customer service and we’ll send you an invoice for your purchase minus your E-gift card balance. TSL gift cards can only be redeemed in the currency in which they were originally purchased.
Gift Card Balance
You can check your balance anytime by calling customer service.
Lost Gift Cards
Gift Cards that are purchased through the website or any TSL store location are able to be retrieved – please contact customer service for assistance.
Returning Items Purchased with a Gift Card
If a gift card and a credit card were used to place the order, the credit card will be refunded first followed by the gift card. A new gift card/eGift Card will be issued for the correct amount. Please note: Gift cards cannot be returned or exchanged.